How do I enroll my card in 3D Secure?
Enrollment and activation of cards in 3D Secure are done automatically. Therefore, no effort is required from you! 🙂
How can I challenge a transaction from BT Visual Help?
Semplice, quanto diresti „BT Visual Help”. Tutto quello che devi fare è accedere alla piattaforma BT Visual Help, e poi seguire i passaggi qui sotto:❶⠀Te ...
What happens if I received a sum of money through BT Pay, but I can't accept it now?
You have 48 hours to accept the sum of money that has been transferred to you. 😁 Otherwise, the money will be returned to the account of the person who initiated ...
My card has expired. Where can I pick up the new one?
If you have used the card in the last 6 months, we will issue you a new card. We will notify you by SMS from which unit you can pick it up, but you can also request it at home and it ...
How long does it take for my card to arrive?
In general, card delivery can take up to 7 working days and it will be delivered to your unit.😊 Anyway, you will receive an SMS once it has ...
Do I receive messages through BT Alert even when I make payments?
Yes, through the BT Alert service you receive notifications also in case of payments made from: ➤⠀current account;➤⠀from the VAT account; ➤⠀or the escrow account. This ...
How can I disable or change the BT Alert service?
You can do these things in 2 ways:❶⠀Through the call center, accessing the dedicated page on the BT Questions website❷⠀At any of our units, if ...
What are the benefits of the BT Omnipass card?
It is the perfect card for your student life because it is full of advantages: You pay for shopping directly with the card; You make super fast payments, just bring it close ...
How can I change the PIN of the BT Meal Card?
The PIN code of the BT Meal Card can be changed at any ATM of Banca Transilvania. In case you no longer remember the PIN code, you must ...
How do I cancel an online payment?
In this case, unfortunately, we cannot do anything. 😥You need to contact the merchant. 📞Only he can stop the settlement of a transaction and, possibly, ...
How can I change the automatic debit option for the payment amount for my Star or Flying Blue shopping card?
To change the option of automatic debit, from the current account, of the monthly payment amount for the shopping card (activation, deactivation or ...
Where can I see how much I have to pay for the credit card?
You have several options to see how much you owe for the credit card: BT Visual Help: ➭ call the number 0264 308 000; ➭ access the link received through ...