What is the "contactless card"? Where can I use it?
What is the contactless card?Contactless technology is a payment method that allows the card to communicate with a POS or ATM terminal without ...
Can I attach two Visa Classic cards to a current account?
Certainly! 😃❗⠀However, you must be careful that you can hold only one Visa Classic card in your name. Still, you can request the same type of card ...
What conditions must I meet to obtain an overdraft credit?
Sunt doar câteva cerințe care trebuie îndeplinite:➤⠀to be a natural person of Romanian citizenship➤⠀to have an eligible monthly income greater than 800 lei➤⠀to have ...
Does the card renew automatically? Where can I pick it up?
At expiration, the card is automatically renewed only if it has been used in the last 12 months.You can request:delivery of the card at home, by courier;pickup from ...
I am in a foreign country, I lost my BT card, I blocked it, but I cannot return to get another one. What is the best option to have access to the money in the account?
Don't worry! 😮 You have several solutions: ❶⠀If you have BT Pay, BT24 Internet Banking or Mobile Banking you can transfer money to another account or ...
If I gave someone my IBAN code, can they access the money in my account?
No, because the IBAN code can only be used to transfer money to you. 🔑
What is a "due date"?
The due date is actually the date on which the parties of a contract, the client or the bank must fulfill their payment obligation, according to the contract. 📑
What fees are charged for using cards abroad?
When you make online payments abroad or transactions at merchants, no commission is charged. 😉 For other commissions, please consult ...
What is the STAR program and what are the benefits attached to credit cards?
STAR is our loyalty program, which is based on accumulating points that turn into money. 💰In addition, it offers you the chance to pay in ...
What information does someone from abroad need to deposit money into my card?
Nothing complicated. The information that is usually asked of you is:➤⠀full name;➤⠀IBAN code corresponding to the account in the currency of the transfer;➤⠀name and address ...
Where can I get the PIN code to unlock my card?
If you no longer know the PIN code, it is necessary to go with the identity document to any BT unit to request the issuance of a new PIN. 📑The deadline for ...
How does BT Visual Help help me?
Well, the biggest advantage is that BT Visual Help helps you considerably reduce trips to the bank. All you have to do is call ...