17 questions and answers
How can I check how much money I have left on my BT meal card?
You can find out anytime, for free, directly from BT Pay. You can also call us at 0264 594 337 or check the balance at any BT ATM. The information is always handy.
Can I withdraw money or transfer the amounts from the BT meal card?
The BT meal card is specially designed for food purchases, so the amounts cannot be withdrawn or transferred. Instead, you can use it quickly and ...
What happens when the BT meal card expires?
You don't have to worry – the card renews automatically and arrives to you through your employer. No trips, no headaches.
I lost/my BT meal card was stolen, how do I proceed?
You can block it immediately from the BT Pay app, by calling 0264 594 337 or going to a BT branch. It's simple and fast, so you have fewer worries.
How much does the BT meal card cost?
It costs you nothing – you have 0 lei commission for issuance, reissuance, administration, payment, PIN change, and balance inquiry. All costs are covered by ...