I lost/my BT meal card was stolen, how do I proceed? You can block it immediately from the BT Pay app, by calling 0264 594 337 or going to a BT unit. It's simple and quick, so you have fewer worries. Last update2026-06-12Was the answer useful to you? 0 How can we improve the answer? We are sorry that this answer was not useful to you. Help us improve it0/500Send feedback 0 TagDebit cardBT meal cardMeal card