How can I order or reissue meal cards for employees?
Orders are made online from the BT Payroll platform, uploading a file with employee data. You can download a file template directly from the platform. For ...
How to do the first authentication in BT Payroll and what do I do if I forget the password?
After the user is created, he receives an email and an SMS with all the necessary information for logging in. If you forget the password, you can quickly reset it from ...
Can I withdraw money or transfer the amounts from the BT meal card?
The BT meal card is specially designed for food purchases, so the amounts cannot be withdrawn or transferred. Instead, you can use it quickly and ...
What happens when the BT meal card expires?
You don't have to worry – the card renews automatically and arrives to you through your employer. No trips, no headaches.
I lost/my BT meal card was stolen, how do I proceed?
You can block it immediately from the BT Pay app, by calling 0264 594 337 or going to a BT branch. It's simple and fast, so you have fewer worries.
How much does the BT meal card cost?
It costs you nothing – you have 0 lei commission for issuance, reissuance, administration, payment, PIN change, and balance inquiry. All costs are covered by ...
Who can manage BT meal cards in the BT Payroll platform?
You can define multiple types of users based on the rights you want to grant, through a request signed by the company's representative. ...
Can I view and download the list of meal card IBANs from BT Payroll?
Yes, users who have access can view and download at any time the list with the meal voucher card IBANs for feeding.
What do I do if I have multiple workplaces or want to change the contact person for meal card delivery?
You can define individual work points or by uploading a file with multiple locations in BT Payroll. Each work point can have a person of ...
How can I delete the meal cards of employees who no longer receive tickets?
Cards can be quickly deleted from the BT payroll platform, individually or in bulk, by uploading a file with employee data. Deletion from BT ...