Credit Card - IntrebBT | Transilvania Bank
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97 questions and answers
Only for BT clients

If I pay with a STAR card at the store and earn points, and then return the product, what happens to the points?

You need to know that at the moment of returning the purchased product, the STAR points obtained are returned to the partner merchant. 😊

31 votes
Only for BT clients

What can I do with my credit card?

A lot of things. Here they are: ➤⠀purchases without commission in stores equipped with POS;➤⠀online shopping without commission;➤⠀cash withdrawals from counters ...

31 votes

What are the advantages of credit cards?

❶⠀Payment in installments without interest - up to 12 Installments, and in the case of banking shopping campaigns you can enjoy up to 18 Interest-free Installments at partners ...

8 votes

Does the designated holder on my account related to the STAR shopping card have access to the points accumulated on the account?

Yes, the designated cardholder provides access to your account and the STAR points accumulated on the account. 🙂

17 votes
Only for BT clients

What steps do I need to follow to get an online shopping card?

Well, ecco come procedi:❶⠀Entri in BT Pay – sì, devi avere l'applicazione installata sul telefono; 😁Se non hai BT Pay, l'app può essere scaricata gratuitamente da ...

34 votes
Only for BT clients

How can I find out where I used the STAR BT points at merchants?

You can find out this information as follows: ➤⠀through BT Visual Help, by calling 0264 308 000;➤⠀through the BT24 Internet Banking platform;➤⠀through the BT24 app ...

31 votes
Only for BT clients

In the case of STAR cards, is there an annual administration fee?

Yes, there is an annual administration fee, but it depends on the type of card you have: ⭐ The Star Forte Card has an administration fee ...

16 votes
Only for BT clients

I found a product at a store that is not a STAR partner and I paid in full, can I still exchange it for interest-free installments?

If the store from which you want to buy the product is not a partner store, unfortunately, you will not be able to pay for the product in installments without interest. Check ...

2 votes
Only for BT clients

Why am I asked for an identity document when I pay by card?

In certain situations, merchants may ask for an identity document to:➤⠀identify the owner;➤⠀verify the consistency of the name printed on the card with the one ...

19 votes

What types of credit cards exist?

We have multiple credit cards, created for different needs: ❶⠀STAR Card credit cards (STAR Strong, Gold and Platinum), created especially for ...

1 votes
Only for BT clients

I have a STAR Forte card and I want to issue a cardholder card for my wife, is there an annual administration fee?

In the case of the STAR Forte card for the designated cardholder, the annual administration fee is 15 Lei. 😉

11 votes

Can money be withdrawn from the Star shopping card?

Yes, you can withdraw money from the Star BT shopping card, but it is important to consider the applicable fees. You can find them on the BT website, in ...

13 votes