241 questions and answers
Only for BT clients

Is it necessary to have the NFC function turned on to pay?

Yes. You will be able to make payments only if the NFC function in the phone settings is on / active. Without NFC turned on, the POS will not recognize your phone and ...

38 votes
Only for BT clients

Do I have transfer limits if I am a child?

Yes, the limits are set according to your age: If you are between 8-14 years old and do not have an open account in your name at the bank, but a BT kiddo card ...

17 votes
Only for BT clients

What is the authorization method for transactions made through BT Pay?

The transactions will be authorized through the PIN set in the app, biometrics, or the phone's security/unlocking method:➤⠀password;➤⠀fingerprint;➤⠀pattern;➤⠀or a ...

35 votes
Only for BT clients

What is the limit for mobile payments?

Payment limits vary depending on the type of card 💳 you have.The value of the payment made with the phone is included in the payment limits at ...

32 votes
Only for BT clients

How can I use BT Pay?

You can download BT Pay from Google Play, Huawei App Gallery, or App Store. 😊The app is free and compatible with phones with the Android operating system ...

17 votes

Is it possible to make transfers to a Treasury account from BT Pay?

Transfers to treasury accounts can be initiated as follows: the "Accounts" menu -> New payment.

38 votes
Only for BT clients

How long does it take to get the money back in case of return?

In case of premium return, BT Insurance Broker will refund your money to the account within 5-7 working days. The interval depends on the chosen insurer.

45 votes
Only for BT clients

How does RoPay Alias work?

It is a money transfer based on defining an Alias, that is associating an account number with a phone number, so then the money transfers ...

36 votes
Only for BT clients

Do I need an internet connection to pay with the phone?

Yes, our recommendation is to have an internet connection when using the BT Pay app for payment. 😃Also, there is the possibility to do ...

90 votes
Only for BT clients

What is a card from BT Pay?

Well, the card in BT Pay is a projection of the physical card. If you are an individual client, you can add it to BT Pay before receiving ...

53 votes

What can I do in the "Accounts" section of BT Pay?

Ai toate informațiile relevante pentru tine direct în BT Pay, cum ar fi:Vezi conturile pe care le deții și vezi soldul acestora deschidere cont curent RON ...

10 votes
Only for BT clients

Can I confirm transactions through other methods?

Once the card is enrolled in 3D Secure BT Pay you can confirm online transactions made with that card only through BT Pay. But that's not bad ...

26 votes
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