241 questions and answers
Only for BT clients

Can I enroll multiple cards in BT Pay?

If you have multiple cards at BT you can add them all in the app by accessing the "+" button at the top right.

41 votes
Only for BT clients

How can I pay the monthly obligations for the BT credit card through BT Pay?

When you choose your BT credit card 💳 from BT Pay and check the "Credit Info" menu, you will see what the minimum amount and the maximum amount that must be ...

34 votes
Only for BT clients

How can I access the BT Pay and Fitbit, Apple Health or Google Fit offers?

Add your Fitbit, Apple Health, or Google Fit account in BT Pay in the "Offers" ➭ "Rewards in Motion" section. This way you can unlock special offers in ...

17 votes

How can I make a recurring payment?

You can make a recurring payment when transferring money between your accounts or to someone else. You just need to choose the weekly, monthly, or ... payment option

17 votes
Only for BT clients

I had to block my card from BT Pay. Can I still use the card in the app for payments?

If you block the physical card, you can no longer use it even for payment from BT Pay. 😯 Remember that you can block it temporarily or permanently right from BT Pay ...

39 votes
Only for BT clients

What do the new changes in the online payment approval method entail?

Revised European Directive on payment services, known as PSD2, has established new rules for enhanced security of transactions, in a ...

36 votes
Only for BT clients

How can I modify the data on the RCA insurance policy?

If you want to update your policy details (address, owner data, car registration number, driver data, etc.) you need to send an email ...

12 votes

I have received the physical card. How do I activate it?

After you receive the card by courier, you must activate it before using it. How do you activate it? From BT Pay choose the option Press to activate ...

25 votes
Only for BT clients

What is the BT Pay option for tracking purchases made with BT cards by category?

BT Pay will automatically group all card transactions from the last 3 months by category so you can better see your expenses. This way you know exactly ...

8 votes
Only for BT clients

I have blocked the physical card. Can I still confirm online payments?

Well, no. If you block the physical card, you can no longer use it for online payments either. But also keep in mind that: In such cases, it is no longer possible to generate ...

20 votes

How can I view the transaction history in the "Accounts" section?

You can see the transaction history on the main screen in the "Accounts", "Transaction History" section. Here, you can also see pending transactions ...

14 votes
Only for BT clients

Who can use BT Pay?

Even you, whether you are a natural person or a legal entity, as long as you have a BT or non-BT debit or credit card, the BT Pay app is for you. 😊If you have ...

72 votes
2 years of business banking with no fees
Open an account for your business directly from BT Go in 15 minutes and enjoy 24 months of unlimited payments, collections, and accounts in RON and foreign currency.
I want the offer
2 years of business banking with no fees
You have reached the end of the results
No results found