How should the PIN code be formatted in BT Pay?
The PIN cannot be composed of consecutive or identical digits.
Is it mandatory to set a PIN code for BT Pay?
Setting a PIN code is mandatory, if you have not set a PIN code until now, when accessing the application you will be shown a message that guides you ...
How do I connect to Move Prizes?
You connect the Apple Health, Google or Fitbit account in the app and sync the steps.
Can I disable the PIN code in BT Pay after I have set it?
No. Once you have set a PIN code, it will be requested at every login or operation approval, for your safety.
What can I do if I fail to photograph the identity card?
Make sure that: you use a permanent identity document, the document is legible, not damaged, the phone focuses correctly, all edges of the document are ...
Can I activate dark mode (Dark Mode) in BT Pay?
Of course, e super semplice. Entra nelle impostazioni dell'app BT Pay e attiva la Modalità Scura. È più cool, più rilassante per gli occhi e ha un aspetto davvero bello. Tu ...
I have a dual SIM phone and I have an error installing BT Pay.
Set as the main SIM the one with the number registered at the bank.
When will the Hungarian language be available in the application?
Hungarian language is already available in BT Pay and can be set by accessing the main menu of the application → Settings → Change language.
How do I approve transactions if I have set a PIN code in BT Pay?
Approval of transactions is done by PIN or biometrics, depending on the chosen authentication method.
Where can I find information about the Rewards in Motion function
You can find the Active Awards section on the app's homescreen, in the News area or at Offers.
What types of biometric authentication are allowed?
You can always choose between PIN and biometrics (Face ID or fingerprint), depending on the capabilities of your phone.
I have not received the installation completion notification.
Data validation usually takes a few minutes, but it can take up to 24 hours. You will receive a notification in BT Pay when you can use the application.