BT Pay - IntrebBT | Transilvania Bank
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243 questions and answers
Only for BT clients

What conditions must I meet as a parent to activate BT Pay Kiddo?

Just a few. :) For children aged between 8-18 years who have not yet turned 18 and who do not have a bank account opened in their name, you must be an individual ...

1 votes
Only for BT clients

What information is visible on the payment confirmation screen?

🤓 At the moment of initiating an online payment, a notification will be sent via the BT Pay application to all devices where it was allowed ...

3 votes
Only for BT clients

What is the Bill Payments service?

Simple: a BT service for individuals that allows you to pay utility bills. 📩

3 votes
Only for BT clients

In how much time is the request for cancellation or modification of data on the RCA insurance policy completed?

The request is completed within a maximum of 5 – 7 working days by the insurers who issued the policy.You will receive all the information about the request from Pago ...

3 votes

Can I become a BT client through BT Pay if I am under 18 years old?

No. To open an online account and sign the contract remotely, you must be at least 18 years old.If you are under 18 years old we are waiting for you in a unit ...

6 votes
Only for BT clients

How do I change my PIN code in BT Pay?

You can change the PIN anytime from Settings → Security → PIN code (Change PIN code). Enter the current PIN, then set a new one (6 digits, no ...

10 votes
Only for BT clients

How do I proceed if I want to pay a utility bill on the supplier's website?

First of all, you will need to create an account on that website. 😉We recommend that you have the latest invoice issued by the respective provider at hand. This ...

3 votes
Only for BT clients

Do I have a commission for BT Pay Kiddo?

Here you can see all our taxes and fees. 😊

3 votes
Only for BT clients

How long does it take to receive the RCA insurance policy after I make the payment?

You will receive it by email within 30 minutes at most. 😉

2 votes

What do I do if some information on the invoice is incorrect?

The information on your invoices is taken from each provider's online accounts. If you have a problem of this kind, please contact the provider ...

1 votes
Only for BT clients

For how many children can I activate BT Pay Kiddo?

You can add up to 5 children. 😸 If the child is between 14-18 years old and has an account and card issued in their name at the bank, both parents can see the tab ...

3 votes

How can I become a BT client from BT Pay?

All you have to do is install BT Pay, and if you are not a BT client, you need to follow the account opening process. Everything is 100% online and takes ...

5 votes