BT Pay - IntrebBT | Transilvania Bank
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243 questions and answers
Only for BT clients

Can I have multiple Aliases?

No. Only one association between the declared phone number and the associated IBAN account is allowed.

7 votes
Only for BT clients

What information can I see in BT Pay through Open Banking?

Can you see: 🤩➤⠀the balance of the non-BT card / the account related to the selected non-BT card;➤⠀the IBAN account related to the selected card➤⠀the history list of ...

5 votes
Only for BT clients

How much does it cost me to pay the bills at BT?

Zero. 😉For bill payment, Banca Transilvania does not charge fees. You have the possibility to make 4 bill payments per calendar month for free, ...

17 votes
Only for BT clients

Can I modify an already set Alias?

Well, you actually have 2 scenarios in which you can find yourself:1. if you want to change the IBAN account associated with the Alias Pay service, you can restart the enrollment process ...

6 votes

What fees do I have for transfers?

Here you can see all our taxes and fees. 😊

2 votes
Only for BT clients

How much time do I have to confirm these transactions?

From the moment the online transaction is initiated, you have 5 minutes to confirm ✅ or reject ❌ the transaction.

2 votes
Only for BT clients

What method do you recommend to me so that the payment process is simple and fast?

Categorically BT Pay! 🤩Moreover, if your phone unlocking method is fingerprint or Face ID, the process is even simpler. 😁

3 votes

Can I have BT Pay without confirming my phone number?

No, because this will be the phone number declared in relation to us. 😞 In addition, based on the phone number, you can send and receive money from the app.

3 votes

Can I become a BT client through BT Pay if my ID card is expired?

No. 🙁If you have an expired ID card, please apply to become a BT client at the moment you have a valid identity document issued in Romania.

6 votes
Only for BT clients

Is the authorization of online payments free?

Yes, online payment authorization is free. And the BT Pay app is free. 🤩

6 votes
Only for BT clients

What is BT Pay Kiddo?

Easy-peasy! 🍋 It is the functionality through which children who are up to 18 years old can use BTPay, with the consent of their parents. As a parent, in your app you have ...

9 votes

How do we easily pay when we go out to eat with colleagues?

It has already been some time since you arrived at work, and lunchtime is knocking at the door. If it often happens that you go out to eat in the city with colleagues, all you have to ...

7 votes