If I lost the Direct card and request a new one, is there any fee?
Regardless of which Direct card you have, we do not charge any additional cost for reissuing the card . 😊
What can I do if I lost my BT Direct card in another country, I blocked it, but I can't return to make another one.
Don't worry! 😮 If you have blocked the card, it can no longer be used. For a new card with delivery in Romania, call the Call Center at number 021.308.4000, ...
If on the Direct Card it says it expires in the month of June, can I still use it until the end of the month or does it expire at the beginning of the month?
The card expires on the last day of the month in which it is valid. 📆 For example, if the card expires in the month of June, it is valid until the 30th ...
At which merchants can I shop with points, using the BT Direct Dedeman shopping card?
BT Direct Dedeman cards are included in the loyalty program ⭐ Through this program, you benefit from a loyalty bonus as follows: ➤ 5% of the value ...
At which Bt Direct partner stores do I receive a loyalty bonus?
Depending on the co-brand card you hold, you can receive a 5% bonus in partner stores Dedeman, Flanco, Carrefour for cards issued by them. ...
At which merchants can I shop with points, using the BT Direct Flanco shopping card?
BT Direct Flanco cards are included in the loyalty program ⭐ Through this program, you benefit from a loyalty bonus as follows: ➤ 5% of the value ...
If I pay with the Carrefour Direct card abroad, will I benefit from loyalty points?
Of course, for every payment you make domestically or abroad, in a physical store or online, you benefit from a loyalty bonus: ➤ 2% of the value ...
How do I find out how much loyalty bonus I have accumulated?
You have several ways to check: ❶ Through the received bank statement; ❷ Monthly you receive from us an SMS with the accumulated bonus; ❸ You call ...
What validity does the BT Direct card have?
It is valid for 5 years, like all BT Direct cards issued starting from June 2021. I extended the validity period because the production technologies ...
Could I authorize someone to use my BT Direct card?
You can request the issuance of a card for the designated holder (family member or another trusted person), and this will be attached to your limit of ...
If I pay with the Direct Flanco card abroad will I benefit from loyalty points?
Unfortunately no 😞
If I pay the installments at the BT Express payment machine, am I charged a commission?
No, payment at the BT Express payment machine is not charged a fee. 🤩 The amount you deposit at the machine will be recorded as a payment on Card Direct.