If I requested a loan with refinancing, when can I withdraw the additional amount?
The additional amount will be waiting for you in your BT Direct account and you will be able to enjoy it only after you bring proof of the closure of the loan / loans ...
How do I update my personal data?
We help you! 😊You just send us an e-mail at actualizaredateBTD@btdirect.ro (not empty 😊, but with a photo of the identity card + this form ...
Where and how can I pay my installments?
You have multiple options for refunding the amount from the Direct Card. Choose the payment method for the installments that suits you! 💸
What do I do if I have lost the Direct Card?
Call immediately ALO BT Direct: 021 308 4000 (for this situation, our colleagues are here for you non-stop). As soon as you report the absence ...
What does the 55-day grace period mean?
That is the number of days for which you have 0% interest for purchases made. 😎The period is at least 25 days and can go up to a maximum of 55 days for ...
When do I have to pay the first installment of the loan?
For any accessed Direct Credit, the first installment is paid by the 16th of the month following the signing of the contract.
If I am a co-borrower on a loan, can I apply for another loan or card?
Short answer, yes.😊Long answer: within the eligibility analysis (that is, when we check whether you qualify or not for a BT Direct loan), ...
If I pay more than the monthly installment, is it deducted from the interest, is the balance recalculated?
If you want to repay in advance a part of the value of the Direct Credit, please fill in the partial payment form* and once completed, send it to us ...
How can I obtain a BT Direct personal loan?
Simplu, you can call us at 0264 302 000 or you can fill out the application directly online. 😉
What is the validity of my Direct credit card?
Your card is valid until the last day of the month printed on its front. But to be able to use it without interruption, we will send it renewed before ...
When can I withdraw the money, in case of approval of the Direct Credit?
The day after signing the credit contract, from any Banca Transilvania agency. Fast, right? 🤑
How can I recover the amount overpaid for the Direct Credit?
If you want to recover the amount deposited in excess, you can request this:In writing, at any Banca Transilvania branchBy phone, at ALO BT Direct: 0264 ...