Where can I obtain information about my life insurance policy migrated from OTP?
Information about your life insurance policy, attached to the loan taken over from OTP, can be obtained either at a BT branch or by calling our colleagues in the Call Center.
Can I pay the travel insurance in installments?
Yes, if you have a BT shopping card, you can pay in 6 or 12 installments.
What is the maximum duration that a covered trip can have?
Each trip is covered if it does not exceed 45 consecutive days.
What are the conditions for the direct settlement of the RCA car insurance?
• Accident in Romania• Both cars registered in Romania• Maximum 2 cars involved• No casualties
How do I modify or cancel an RCA auto insurance policy?
You sold the car or do you want to add an authorized driver? Send an e-mail to btrca@pago.ro with: the vehicle registration certificate, the ID card, the policy, and a simple request for modification ...
How do I quickly conclude a RCA auto policy through BT Pay?
If you are a BT client, all you have to do is open the BT Pay app, go to the Insurance → RCA Insurance section, take a photo of the certificate and ...
What do I do if I don't receive the RCA auto insurance policy within 30 minutes?
If you have not received the policy by e-mail within 30 minutes, you can use the "Resend policy" option in BT Pay. The document arrives immediately, without ...
When do I receive expiration notifications for the RCA car insurance policy?
BT Pay takes care that you don't forget: you receive two automatic notifications – one 30 days before expiration and another 7 days before. You have time to prepare ...
Can I pay in installments for travel insurance?
Yes, if you have a BT shopping card, you can pay in 6 or 12 installments.
How can I issue a voluntary home insurance directly from BT Pay?
You can access the option if you use BT Pay, as follows: If you have a loan for a property brought as collateral, then you can access the insurance from the Insurance tab ...
What is the maximum insurable amount for home and contents?
The property and contents can be insured up to a maximum of 500,000 euros or the equivalent in lei.
How do I pay a home insurance policy in BT Pay and which cards can I use?
The payment is made with a BT card registered in BT Pay, and when you press "Confirm and pay," you give your consent for the actual payment. The transaction takes place ...