Can I update my data if I am not in the country?
Of course! 😊 If you can't get to one of the BT units for data updating, you can do it online, directly from the BT Pay app. How? From the menu ...
Who needs to update their data?
Each BT client must go through this process periodically and obligatorily. 😅Whether we are talking about personal data (in the case of individuals) or those of ...
I have a password for the account statement and I don't know what it is. How can I find out?
Account extract password = the first 6 characters from the identity document number + the first 3 letters (first capitalized) from the birth month. For example, ...
What data does the bank check and need to be updated?
First of all, we want you to know that updating the data is a legal obligation that all banks in Romania must fulfill.But more ...
I am an OTP client and my identity document has expired, do I need to go to BT to update my data from the new identity document?
Starting from March 3, 2025, you will become a BT client. Until that date, you are an OTP client and will benefit from all the services and products offered at ...