How can I activate the BT Alert service?
You have at hand 4 ways through which you can request BT Alert:❷⠀ in any BT branch❸⠀by phone, by calling the Call Center: 0264 308 028 / *8028 (callable ...
What is BT Fileshare?
Fileshare is a platform that helps make the exchange of documents between you and the bank fast, easy and secure. More precisely, when you are about to ...
How can I send a complaint to Banca Transilvania?
If you want to send us a request or a complaint, we are here for you.You can fill out the contact form on our website and we will provide you ...
What types of notifications are available in BT Alert?
Through BT Alert, you have access to the following notifications: 😉➤⠀collections in the bank account, in the VAT account or in the escrow account;➤⠀the current account balance or ...
What information does the BT Alert Payment refusal message contain?
The BT Alert message Payment refusal contains the following information: ➤ Date ➤ Type, series and amount of instrument ➤ Payer name ➤ Refusal type (total/partial) ➤ Amount ...
What is the monthly subscription cost for the BT Alert service?
You have two package options for the BT Alert service, so you can choose the subscription suitable for the activity you carry out:❶⠀with 40 ...
In how much time will I receive the SMS with my information?
If you make a recharge on the current account, the SMS arrives instantly. ✨
If I want to cancel the BT Alert subscription, do I have to pay a penalty?
No. If you want to cancel or modify the BT Alert subscription, you can do so anytime you want, without any commission or penalty. 😊
Until what time are SMS notifications sent?
BT Alert notifications are sent daily, in the time interval 08:00-20:00 (Monday-Saturday, except legal holidays), and for received payments in ...
What information does the BT Alert Collections message contain?
BT Alert message collections contain the following information:➤⠀Client name;➤⠀Current account IBAN;➤⠀Collected amount;➤⠀Currency;➤⠀Collection details – ...
Do I have to come to the bank every month to pay the subscription fee?
You do not have to come to the bank to pay the subscription. The value of your subscription will be automatically deducted, every month, from the current account selected by ...
Can I select multiple phone numbers to receive notifications on, or just one?
You can choose up to 5 phone numbers to receive SMS through the BT Alert service. 😊