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2632 questions and answers

How can I get in touch with other Stup members?

To get to know other Hive members, we invite you to participate in the upcoming events. The event schedule contains a dedicated time slot for ...

0 votes

How do I get in touch with the partners from Stup?

In order to be able to talk with one of our partners, you need to follow these steps: 1️⃣ You enter stup.bancatransilvania.ro and schedule a ...

6 votes
Only for BT clients

I am a client classified as Non-Profit Association, can I choose another extra option besides the one of 25 interbank transactions?

Yes, and this will be commissioned at the level corresponding to the chosen extra option. 😉

2 votes
Only for BT clients

What is the maximum repayment period for a loan from the Medical Division?

The maximum period for which the loan is granted varies:➤⠀5 years for professional needs loans➤⠀7 years for equipment➤⠀15 years for investments ...

11 votes
Only for BT clients

What will happen to the Free First Year Account package after 1 year?

After 1 year, the Free First Year Account package automatically converts into the Unlimited Current Account package within the BT Network and will take effect immediately ...

11 votes
Only for BT clients

What documents do I need to cancel the RCA insurance policy?

Ai aici toate documentele de care ai nevoie:the registration certificateidentity cardRCA insurance policy issuedthe cancellation request related to the insurerThe documents must be sent to ...

5 votes

How do I register for events in Stup?

The process is very simple. You just have to: ✅create an account on stup.bancatransilvania.ro;✅go to the events section on the site;✅enter the event that ...

1 votes
Only for BT clients

How do I withdraw the meal cards for people who are no longer employees of the company?

For the closure of the meal cards BT of former employees we have prepared two options for you: ❶⠀You enter the *BT Ticket platform and delete from the management the cards ...

7 votes

What data does the bank check and need to be updated?

First of all, we want you to know that updating the data is a legal obligation that all banks in Romania must fulfill.But more ...

11 votes

Which cards can be enrolled in Google Pay?

Absolutely anything that comes to your mind: debit, credit, Visa, Mastercard, business, meal card, actually... everything. 😮

5 votes
Only for BT clients

To obtain an agricultural loan, do I need to guarantee it with a property?

Guarantees we require vary depending on the size of the credit and its purpose. 🙂With us, you can guarantee with:➤⠀equipment;➤⠀agricultural crops; ...

20 votes

Can I participate in the Stup events online?

Currently, the events that have taken place and those that will take place in the near future are with physical attendance, and online participation is not possible. ...

2 votes