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2632 questions and answers
Only for BT clients

I need an advance for an investment loan at BT Mic?

No, you really don’t need an advance! 😉 And this is because we at BT Mic can fully finance the investments for which the loan is granted.

68 votes

What commissions do I have for the virtual card?

For the first 2 virtual cards, you have no cost. 😃Starting with the 3rd card, there is an issuance fee of 10 lei/card.Here you find the complete list ...

51 votes
Only for BT clients

Will another current account be opened, along with the creation of the savings account, if I already have an account?

No, a new current account will not be opened, only a savings account. 🙂 In case the deposit is liquidated, the amount will be transferred to the current account.

62 votes

What is the „Centrala Riscurilor Bancare” (CRB)?

It is a specialized institution in:➤⠀collection; ➤⠀storage;➤⠀and centralization of information about the payment behavior of consumers who ...

9 votes
Only for BT clients

Which form do I need to complete and what information is required to make a foreign currency payment at BT?

The required form is called "transfer order" and you can find it in any of our agencies. 😃The necessary data are: ➤⠀SWIFT code BT ...

28 votes

What is a check?

The check is a payment instrument created by the drawer who, based on funds held at a credit institution, gives an unconditional order ...

11 votes
Only for BT clients

What advantages does the Star Forte card have for Doctors?

Star Forte for Doctors is a credit card dedicated exclusively to doctors.🏥You can use it safely for online and in-store transactions, at POS terminals ...

20 votes

Which cards can be enrolled in Apple Pay?

Absolutely anything that comes to your mind: debit, credit, Visa, Mastercard, business, meal card, actually... everything. 😮

19 votes
Only for BT clients

In case I forget my login password for the SMS one-time password method, how can I obtain a new password?

You can reset it online, simply, from the login page of the application, from the section "I forgot my Internet banking password" or you can come to any branch ...

39 votes

What is a quick loan?

Quick credit is a financing product intended for any needs of your company. 😊Whether you need money for working capital or even for ...

192 votes

Where and how can I pay my installments?

You have multiple options for refunding the amount from the Direct Card. Choose the payment method for the installments that suits you! 💸

10 votes

How can I protect myself from viruses and cyber attacks?

Before all, it is good to know that the computer virus is, in general, a program that installs itself without your consent and causes damage both in the system of ...

16 votes