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2632 questions and answers

What is GDPR?

The term GDPR is actually the abbreviation for "General Data Protection Regulation" or in other words: General Data Protection Regulation. ...

16 votes
Only for BT clients

What is the Raul chatbot from BT?

Well, if you haven't met the Raul chatbot from BT yet, you should know that it helps you find out quickly, for free and non-stop information about your company, ...

55 votes

What are the transaction limits for payment with my BT card and Apple Pay?

This is easy! 😅Any transaction limit you have on physical cards applies exactly the same to transactions with Apple Pay. If you want ...

16 votes

Where can I find the list of BT correspondent banks?

We have on the site a page dedicated to the list of BT correspondent banks. Take a look! 😃

54 votes
Only for BT clients

How can I receive account statements regarding my investments?

You have several options, depending on what is easier for you: If you are a resident natural person and have the BT Pay app➭ access the Investments tab ➭ ...

42 votes

How can I see what offers and discounts I benefit from with the BT Omnipass card and the Omnipass badge?

You very easily check, online, on the Omnipass website, the partners section. 😉

6 votes
Only for BT clients

If I have had defaults on other loans can I apply for a loan?

Reporting to the Credit Bureau does not imply an automatic refusal regarding the granting of a loan. 😮If there are active arrears, make sure to pay them off ...

323 votes
Only for BT clients

How can I pay the monthly obligations for the BT credit card through BT Pay?

When you choose your BT credit card 💳 from BT Pay and check the "Credit Info" menu, you will see what the minimum amount and the maximum amount that must be ...

34 votes

What is the Common Reporting Standard (CRS)?

Common Reporting Standard (CRS), adopted at the level of the Organization for Economic Cooperation and Development (OECD) and transposed at the level of the Union ...

14 votes
Only for BT clients

How am I protected in case of fraudulent transactions carried out without my consent with the card I hold?

According to the law, in accordance with the issuance contract concluded between us and you, as the cardholder, we are obliged to compensate you in case of ...

37 votes
Only for BT clients

I had to block my card from BT Pay. Can I still use the card in the app for payments?

If you block the physical card, you can no longer use it even for payment from BT Pay. 😯 Remember that you can block it temporarily or permanently right from BT Pay ...

39 votes
Only for BT clients

What types of notifications are available in BT Alert?

Through BT Alert, you have access to the following notifications: 😉➤⠀collections in the bank account, in the VAT account or in the escrow account;➤⠀the current account balance or ...

8 votes