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2762 questions and answers

What is the tax on earnings from transactions with Fidelis government securities?

Income from transactions with government securities is tax-exempt.

47 votes
Only for BT clients

What can I do if I have lost my phone or it has been stolen?

If you lost your phone or it was stolen, you can choose one of the following options:1. Use another phone to contact us at 0264 ...

79 votes

How much does it cost to open an online account at BT?

You don't pay either when you open an account, or when you get a card. 😊And you don't need to have a minimum turnover per month.Even if you are not a BT client, in just 10 ...

102 votes
Only for BT clients

If I pay with a STAR card at the store and earn points, and then return the product, what happens to the points?

You need to know that at the moment of returning the purchased product, the STAR points obtained are returned to the partner merchant. 😊

31 votes

How are BT Express invoices paid?

BT Express is a self-service type payment kiosk with a barcode reader.It scans the barcode from the invoice and, in this way, the data from ...

45 votes

What is the Common Reporting Standard (CRS)?

Common Reporting Standard (CRS), adopted at the level of the Organization for Economic Cooperation and Development (OECD) and transposed at the level of the Union ...

15 votes
Only for BT clients

What commission do I pay if I transfer money from the savings account to the current account?

Well, you do not pay! Because for such transfers we do not take a commission! 😃It is good to know that you benefit from the possibility of cash withdrawal, without ...

70 votes

How can I send a complaint to Banca Transilvania?

If you want to send us a request or a complaint, we are here for you.You can fill out the contact form on our website and we will provide you ...

18 votes

What are the necessary documents for accessing a leasing in the case of a company?

Documents you need to provide when applying for a leasing are: the year-end financial statement, the December balance sheet of the previous year ...

45 votes
Only for BT clients

How can I update the company data?

You can update your company's data very easily by visiting any of BT's units. Remember, however, that you will need the document ...

29 votes

What is the "Credit Risk Center"?

„Credit Risk Center” (CRC) represents a specialized structure in collecting, storing, and centralizing information regarding:➤⠀exposure ...

16 votes
Only for BT clients

How can I access BT Payroll?

Super simple! 😅You access the BT Payroll platform link, received by e-mail, together with the user setup on the platform and follow the steps there. At first login ...

29 votes
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