2762 questions and answers

What is the maximum term for which I can take out a lease?

In the case of leasing, the car you want to purchase must not be older than 10 years at the end of the lease.

44 votes

Can I transfer money or withdraw cash from my credit card? What fees apply?

Credit cards are primarily designed for shopping, so you can take advantage of the benefits available for this type of transaction. 😊You can ...

0 votes
Only for BT clients

What can I do if the BT GO registration QR code has expired?

If you have not received the unique code, we advise you to check if the number displayed in BT GO is the current one. In case the phone number needs to be updated ...

0 votes
Only for BT clients

I have an unsuccessful payment in the BT Go app, what can I do?

If for technical reasons the payment could not be processed and is not found in the transaction history, please restart the process.

0 votes
Only for BT clients

What can I do with a virtual card?

The virtual card from BT Pay allows you to send money or pay anytime and anywhere, online or in-store. The only limitation is that you cannot use ...

430 votes

How do I pay my life insurance policy attached to the credit migrated from OTP?

If you have a life insurance policy attached to the credit migrated from OTP with monthly payment, make sure you have in the account the amount necessary for the insurance premium. The premium for ...

0 votes

In case of early liquidation of the deposit, was interest granted?

In case the deposit is liquidated before maturity, Banca Transilvania grants sight interest. At this moment sight interest ...

0 votes

What happens to my insurance attached to the loan? Where do I pay the insurance premium attached to the loan from now on?

Insurance policies issued and attached to your credits from OTP Bank remain valid and will operate according to the terms and conditions valid as of the date ...

0 votes

The repayment period and the monthly loan payment due date remain the same in BT as in OTP?

Yes, both the repayment period and the monthly installment of the loans are maintained at BT according to the credit agreement concluded with OTP.

2 votes

At this moment can I pay the loan installment also at the branches of Banca Transilvania?

Until February 28, 2025, your loan installments will be paid at OTP units and into the account at OTP. Starting from March 3, 2025, the installments ...

0 votes

My loan was granted on the condition that the pension is transferred to the current account at OTP. Will I have to transfer my pension to the current account at Banca Transilvania as well? Do I need to provide another account to the Pension House?

Yes, the IBAN account will be changed and it is necessary to send it to the Pension House in order to benefit from the best conditions related to the contract ...

1 votes

How can I obtain the new repayment schedule issued by BT?

The repayment schedule related to migrated loans can be obtained at any BT unit.

3 votes
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What would we do without those who literally grow Romania?
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