Can I still use BT Ultra after receiving the migration notification to BT Go?
Yes. You can use BT Ultra until the date communicated for access closure. At the same time, it is important to ensure you can use BT Go for ...
What happens if I don’t check my access in BT Go before BT Ultra closes?
After the notice period expires, access to BT Ultra will be closed. If the necessary steps to use BT Go are not completed, issues may arise ...
I already have BT Go. What do I need to check before switching to BT Ultra?
Check in advance that you can log in to BT Go, see the company you have access to, and use the functionalities you need for your activity.
So far, I have only used BT Ultra, not BT Go. How do I get started?
Access BT Go after you receive the migration notification and check if you can log in. If you encounter any difficulties, contact us as soon as possible, ...
Can I also add friends or family members to my travel insurance?
Yes, you can. The insurance is ideal for family or friends and allows you to add co-insured persons, so you can all travel with peace of mind. ...
How do I activate travel insurance in BT Pay and how long does it take?
You activate it 100% online directly from BT Pay and it takes exactly 2 minutes. You have full control from your phone: choose the plan, add co-insured, you can pay ...
Can I pay my travel insurance in installments via BT Pay?
Yes. If you have a BT shopping card, you can pay for travel insurance in 6 or 12 installments, directly from BT Pay. Simple and convenient, so you can plan your ...
Does the travel insurance in BT Pay cover flight delays or lost baggage?
Yes. For flights, the BT Pay travel insurance covers situations such as delayed or lost luggage, flight delays or cancellations ...
What can I do in the "Checks and Tickets" section of BT Go?
In BT Go you now have the Checks and Tickets section, where you can see all your payment and collection debit instruments in one place. You can quickly track their status and ...
Why don't I see the "Checks and Tickets" section in BT Go?
Most likely, you do not have debit instruments (checks, promissory notes, or bills of exchange) associated with your accounts in BT Go. This section is displayed only ...
What is the company addition feature and how do I use it in BT Go?
Adding an additional company in BT Go helps you open an online business account for a company you legally represent, directly from ...
Is the status of instruments in "Checks and Tickets" updated in real time?
The status of the instruments in the Checks and Bills section is synchronized once a day, at the start of the banking day. 🙂 If you have recently collected or paid a ...
