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2632 questions and answers

What is a "bank deposit"?

It is practically the place where your money multiplies. 🤑In other words, in a bank deposit an amount of money is deposited, for a predetermined period and which ...

229 votes
Only for BT clients

How much does it cost me to open a bank account online for my company?

If you are a start-up, meaning the company is in the first year of activity, you receive the First Year Free Package. It contains a Visa Business Silver debit card, Internet ...

166 votes
Only for BT clients

What happens if I do not update my data?

The only reason we want to update the data of all our clients is to comply with the legal framework and for the safety of transactions and ...

337 votes
Only for BT clients

How can I deactivate my SMS Alert service?

Simple and easy, just like you are used to. 😉And if you don't believe us, we have prepared four options for you, so you can choose the one that suits you best ...

99 votes
Only for BT clients

How do I enable bill payments directly from the account?

In order to pay the bills directly from your account, you need to activate the Direct Debit service. Once you have done this, the payment proceeds ...

159 votes
Only for BT clients

What happens if I close the term deposit before maturity?

In this case, you will not receive interest during the accumulation period. 🙁All you can receive is the equivalent of the sight interest from the moment of accumulation ...

111 votes

How can I make a notification or a complaint to BT Direct IFN SA?

If you have had an unpleasant experience with us, we are sorry. We also make mistakes. 😊 But we are here to help you, so you can send us any complaint ...

24 votes
Only for BT clients

Can I use the KidCONT account to transfer the monthly allowance as well?

Certainly! 😃Don't forget that more money deposited now in the savings account practically means more money saved for your child. 😊All you have to ...

217 votes
Only for BT clients

If I have an account opened in multiple currencies (RON, EUR, USD), can I withdraw money only from the euro account when I am abroad?

You can opt for the issuance of the debit card in EURO – Mastercard Direct. 😃It is very advantageous especially for the purchases you make when you go to ...

149 votes
Only for BT clients

How do I close a depository?

You can close a deposit like this:➤ Directly from the BT Pay application➤ Through the BT Pay Web internet banking platform➤ Offline, in one of the ...

97 votes

How is the profit obtained from trading shares on the stock exchange taxed?

According to the legislation in force, the tax on income obtained by individuals from the transfer of securities, carried out through BT Capital ...

67 votes
Only for BT clients

Which phones are incompatible with BT Pay?

BT Pay can be installed on phones with the Android operating system, including phones without NFC technology (minimum operating system version 7) and iOS ...

184 votes