How is the insured amount determined?
The insured amount represents the maximum value up to which you can be compensated in the case of an event covered by the policy.This can be determined depending on ...
For what period is the optional home insurance concluded?
In general, the policy is concluded for a period of 12 months. There are also multi-year options, but the payment and updating of the insurance conditions are made, from ...
What does the optional home insurance not cover?
Voluntary insurance offers extended protection, but there are also situations that are not covered, such as: war or acts of terrorismuzură, ...
What does technical assistance represent?
Technical assistance is an additional service that provides you help when unforeseen situations occur in the home.May include interventions ...
What can I do if the BT GO registration QR code has expired?
If you have not received the unique code, we advise you to check if the number displayed in BT GO is the current one. In case the phone number needs to be updated ...
I have an unsuccessful payment in the BT Go app, what can I do?
If for technical reasons the payment could not be processed and is not found in the transaction history, please restart the process.
What can I do with a virtual card?
The virtual card from BT Pay allows you to send money or pay anytime and anywhere, online or in-store. The only limitation is that you cannot use ...
How do I pay my life insurance policy attached to the credit migrated from OTP?
If you have a life insurance policy attached to the credit migrated from OTP with monthly payment, make sure you have in the account the amount necessary for the insurance premium. The premium for ...
In case of early liquidation of the deposit, was interest granted?
In case the deposit is liquidated before maturity, Banca Transilvania grants sight interest. At this moment sight interest ...
What happens to my insurance attached to the loan? Where do I pay the insurance premium attached to the loan from now on?
Insurance policies issued and attached to your credits from OTP Bank remain valid and will operate according to the terms and conditions valid as of the date ...
The repayment period and the monthly loan payment due date remain the same in BT as in OTP?
Yes, both the repayment period and the monthly installment of the loans are maintained at BT according to the credit agreement concluded with OTP.
At this moment can I pay the loan installment also at the branches of Banca Transilvania?
Until February 28, 2025, your loan installments will be paid at OTP units and into the account at OTP. Starting from March 3, 2025, the installments ...