What is the cost of the Premium Club subscription?
Premium Club subscription costs: 30 lei/month if you meet the eligibility criteria 60 lei/month if you are no longer eligible but want to keep ...
How do I get the loan 100% online?
Complete some information, choose your offer, and if you agree, sign directly in BT Pay. The money goes into your account without you coming to the bank. Everything ...
What is Virtual Relationship Manager and how does it help me?
VRM is the digital version of your personal banker. It offers you quick support, information about benefits, activation of the Premium Club subscription and ...
What role does the Premium Relationship Manager have in the investment process?
RM helps you identify the solutions suitable for your risk profile, presents options to you, and guides you in diversifying the portfolio. All without ...
What can I use the money from the Online Credit in BT Go for?
You can use the money for the current needs of the company, depending on what your business needs at that moment. For example: working capitalpay ...
How do I manage all my Premium Club benefits?
Through your Premium RM: consultancy, quick solutions, personalized information. Through BT Pay: viewing Premium cards, transaction control, ...
What happens if my credit card application is rejected?
If the application is rejected, you will receive a notification. You can ask for feedback from the BT consultant and you can apply again after a period of time, once ...
Can I get a loan if I already have one at another bank?
Yes. As long as you fit within the maximum debt-to-income ratio, you can take out a new loan even if you have other loans in progress.
Can I combine Star points with other promotions or merchant discounts?
Yes, in general Star points can be used independently of merchants' discounts. When paying with Star Card, points are accumulated, regardless of whether there are ...
What is the maximum amount that I can access through the Online Credit from BT Go?
The maximum available amount depends on the company's profile and is displayed directly in the BT Go application. To make everything easier, we have prepared a tutorial that ...
Is the appraisal of the property that I want to buy with a mortgage loan mandatory? Who bears the cost?
Yes, the evaluation is necessary for your safety and the bank's. The cost is borne by the client and is paid directly to the authorized evaluator. The value varies ...
What personalized services do I receive as a Premium member?
Premium Club includes: financial concierge; priority support through Virtual Relationship Manager when there is no local RM; clear recommendations for ...