2762 questions and answers
Only for BT clients

What is the minimum amount I can access through Online Credit in BT Go?

The minimum amount that can be accessed through Online Credit from BT Go is 10,000 lei. The maximum available amount depends on the company's profile and is ...

0 votes
Only for BT clients

Where can I see the number of loyalty points I have accumulated?

If you have a co-branded card with one of our partners, you can find out details about your loyalty points anytime. Both online and offline. 👀Where? ...

151 votes

How do I see the home insurance offers in BT Pay (Gold Package and Silver Package)?

After you confirm the data about the dwelling and about yourself as the insured, you enter the offering area, where you can choose between the Gold Package and the Silver Package. All ...

0 votes
Only for BT clients

Is there a loyalty program associated with Star Card?

Yes. The Star program allows you to accumulate points for each purchase made with the card, which you can later use as a discount or for ...

0 votes

What is the cost of the Premium Club subscription?

Premium Club subscription costs: 30 lei/month if you meet the eligibility criteria 60 lei/month if you are no longer eligible but want to keep ...

0 votes
Only for BT clients

Can I manage my card and transactions through the BT Pay app?

Yes. Through the BT Pay application you can see all transactions, the available balance, you can activate or block the card, you can pay the installments and you can find the merchants ...

0 votes

What does financing in installments at partner stores or financing in installments for services mean?

💬In short, they are the same thing: BT Direct pays the product or service in full, and you pay in installments, depending on the amount and period. So if you have ...

76 votes

How can I find out more information about my co-branded card?

If you need information about your BT Direct card with Dedeman, Carrefour or Flanco, you have two platforms through which you can get the answers 🙋‍♀️:Chat ...

62 votes

Is BT România ETF better than a classic mutual fund?

Depends on your objectives. The ETF has lower costs, maximum transparency, and the flexibility to trade in real time. An actively managed mutual fund can ...

122 votes

How can I find out more information about card financing?

When you need information about your financing, you have two platforms through which you can get answers💬:Chat to Agent – If you prefer to ...

59 votes
Only for BT clients

What happens if my credit card application is rejected?

If the application is rejected, you will receive a notification. You can ask for feedback from the BT consultant and you can apply again after a period of time, once ...

1 votes
Only for BT clients

What guarantees are necessary for the Online Credit from BT Go?

For the Online Credit from BT Go no material guarantees are required. The guarantees are: mortgage on the company's current accounts suretyship ...

0 votes
What would we do without those who literally grow Romania?
There are over 1 million entrepreneurs in the country. Tens of thousands of farmers who choose to be there, to work and to cultivate. Today we met with one of them.
What would we do without those who literally grow Romania?
You have reached the end of the results
No results found