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2762 questions and answers

Can I change the market value of the property in the optional policy issued by BT Pay if I insure a mortgaged property in favor of BT?

Yes, you can increase the pre-filled market value, but you cannot reduce it below the updated value existing in the bank's systems.

0 votes
Only for BT clients

How can I request a Star Forte shopping card?

You can get a Star Forte shopping card simply and quickly, 100% online or by visiting a BT unit. Online via BT Pay. In a BT unit: We are waiting for you at any ...

0 votes

Is there a minimum or maximum amount that I can obtain through the mortgage-real estate loan at BT?

Determining the loan amount depends on the eligibility conditions, your income, the degree of indebtedness, and the value of the property brought as collateral.The amount ...

0 votes
Only for BT clients

How do I find out how much I have to pay monthly for the Direct Card?

Every month we send you the account statement, either by email or by post, depending on the option you chose when you got the card. 📑🖊️After ...

69 votes
Only for BT clients

What happens to Star points if I return a product purchased with Star Card?

In case of a return, the merchant issues a refund to the card. The Star Points accumulated for that transaction will be automatically canceled along with ...

0 votes

How can I buy or sell BT Romania ETF?

As simple as any action. The ETF is traded on the stock exchange under the symbol BTBETRETF and you can buy or sell it through the BT Trade app, you have to ...

32 votes
Only for BT clients

I need the electronic signature to apply for the Online Credit from BT Go?

No. You do not need to already have an electronic signature. In case you are the administrator who signs the contract, the electronic signature is issued ...

0 votes

In what cases can my debt ratio increase?

The debt ratio can increase when your income rises or when your monthly expenses decrease. Practically, you have more room in the budget for an installment ...

0 votes

How can I manage the special account for notaries and what support do I receive?

You can manage the funds directly in the BT units or through your dedicated representative. You have access to support for any operation, so that the activity ...

0 votes

What identity documents are required for the mortgage loan?

You only need the identity documents of all involved persons: holder, partner, co-debtors, and possibly guarantors. Simple and clear process.

0 votes

Can I download the updated repayment schedule after the early repayment?

Yes. You can download both the charts generated during the simulation, as well as the final chart issued after processing.

0 votes

How does the green loan help me have lower costs?

Credit allows you to invest in solutions that reduce expenses for energy, water, or daily operations, which lowers the company's fixed costs on ...

0 votes
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