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2762 questions and answers
Only for BT clients

What can I see on the main page of BT Go?

You have quick access to account balance, payments, transfers, currency exchange, notifications, and a summary of transactions from the last 4 months.

4 votes

What do the insurances in the Premium Club subscription cover?

With the Visa Platinum Debit card you benefit from: international travel insurance (medical emergencies, cancellations, lost luggage); insurance in case of ...

2 votes

My child is 10 years old - can he/she have a bank account?

Yes. With the KID subscription, children between 0 and 14 years old can have a simple and secure account, without administration fees.

0 votes

Cum primesc polita RCA?

You can download the RCA policy directly from the application after making and confirming the payment. If, however, the download did not work or you cannot find the policy in ...

43 votes

What steps should I follow in the conversation with Raul?

StartEnter the company's CIFEnter the OTP received on the phoneChoose the desired option from the displayed menu

0 votes

What are the granting conditions for a credit with European guarantee?

The company is not prohibited from issuing bank checks.You are not listed with credit delays in the Credit Risk Center.The company has no records ...

1 votes

What is the Premium Club subscription and who is it addressed to?

It is an exclusive subscription created for Premium clients — those with incomes over 10,000 lei monthly or assets between 75,000 and 200,000 EUR within the Group ...

0 votes

What are payment incident informations?

Data provided by the Payment Incident Center (PIC) about the payment delays recorded by a legal entity in the last 7 years, for ...

0 votes
Only for BT clients

What is the minimum income I need to apply?

The minimum income required to apply for a Star Card shopping card is 800 lei net per month. The income refers to that obtained from salaries, ...

0 votes

How can I talk to Raul from BT?

Simple: you open WhatsApp and write to him. The interaction is fast, intuitive and available 24/24.Add Raul's number to the phonebook: (+40) 757 ...

0 votes

What advantages do BT bank guarantee letters offer?

They provide partners with financial security, allow participation in projects without blocking liquidity, offer flexibility in contract execution ...

0 votes

How do alternative funds differ from traditional investments?

First of all, by type of assets. Traditional funds (UCITS) invest mainly in listed stocks and bonds and instruments ...

5 votes
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