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2762 questions and answers
Only for BT clients

How do I update information about a client in BT Go/ FGO?

From the Clients menu, press on the desired client, make the necessary changes, and save. It is important to mention that these changes will be ...

0 votes
Only for BT clients

What can I do in the POS section of BT Go?

You have access to: charts, recent transactions, reports, locations, active terminals, and you can request a new terminal.

0 votes
Only for BT clients

How do I cancel an invoice in BT Go / FGO?

You can cancel an invoice only if it has not been sent to SPV or entered into accounting.

0 votes
Only for BT clients

What do the invoice statuses mean in FGO?

Black = current termRed = overdueGreen = cashedCrossed out = canceled

0 votes

Can I be notified about every transaction made with the designated holder's Direct Card?

Yes, through the SMS Alert option, you receive real-time notifications regarding transactions made with your card or the designated holder's card, as well as ...

votes

What types of income are accepted besides salary (dividends, rents, PFA)?

BT accepts a wide range of incomes, as long as they are permanent and can be proven. Besides salary incomes, there are ...

0 votes
Only for BT clients

Can I open a new account from BT Go?

Yes, you can open a new account by choosing the currency and, optionally, a name for the account.

0 votes
Only for BT clients

What conditions must the new password set for BT Go meet?

Your new password must simultaneously contain:Between 8 and 20 charactersAt least one digitAt least one lowercase letterAt least one uppercase letterAt least one character ...

1 votes

For what period is an overdraft granted?

The period for which the overdraft is granted is 1 year, with the possibility of automatic extension. ⏳

3 votes
Only for BT clients

Can I apply for a credit card if I am a PFA (authorized natural person) or have income from independent activities?

Yes, individual authorized persons and individuals with income from independent activities can apply. The bank will require supporting documents (e.g.: the latest tax returns or ...

2 votes

What is an ETF?

An ETF (Exchange Traded Fund) is an investment fund that is traded on the stock exchange, similar to a stock. It usually tracks the evolution ...

57 votes

In what currency is the card issued at BT Direct?

The BT Direct credit card is issued only in RON.

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