How can I delete the meal cards of employees who no longer receive tickets?
Cards can be quickly deleted from the BT payroll platform, individually or in bulk, by uploading a file with employee data. Deletion from BT ...
I want to make an online transaction, abroad, with the card issued by BT Direct. Is this possible?
Yes. All cards issued by BT Direct can be used both in Romania and abroad, wherever the Mastercard logo appears.
If I pay with the Carrefour Direct card abroad, will I benefit from loyalty points?
Yes, for every payment you make with the Direct Card from Carrefour. Whether in the country or abroad, in a physical store or online. Specifically? 2% of the value ...
For what types of payments can I set up recurrences in BT Go?
You can set up recurring payments for all types of transactions: in lei, currency, budgeting, utilities, or transfers between your own accounts. The only ...
What documents are accepted for identity confirmation via video in BT Go?
In order to go through the identity verification process by video in BT Go, you must meet the following conditions:- be at least 18 years old ...
I modified the contribution amount, but the old contribution amount is still being withdrawn from my account
BT Pensii cannot debit your bank account. Check the set payment order to include the new contribution amount. Or, if your employer withholds ...
Is it mandatory to set a PIN code for BT Pay?
Setting a PIN code is mandatory, if you have not set a PIN code until now, when accessing the application you will be shown a message that guides you ...
Do I receive a physical card if I open an online account?
Yes. Although you can use the digital card immediately through BT Pay, we also issue you a physical card, which you will receive at the address specified by you or free of charge ...
If I pay the installments at the BT Express payment machine, am I charged a commission?
No, payments made at the BT Express payment terminal are free of charge. The amount you deposit at the terminal will be recorded as a payment on Card Direct.
How do I cancel an invoice in BT Go/from FGO?
Select „Cancel” from the invoice menu. A cancel invoice with negative values will be generated automatically.
How do I find out how much loyalty bonus I have accumulated?
You have several ways to check your loyalty points: In the BT Pay app — tap "view balance" and it will appear next to your card balance In the statement of ...
I have accounts at other banks as well, can I add them to BT Pay Web too?
1. Enter the "Accounts" menu in the app. 2. Select "Accounts from other banks" and choose the desired bank from the list. 3. Accept the Terms and Conditions, ...