At which BT Direct partner stores do I receive a loyalty bonus?
With every co-branded card, Dedeman, Flanco, or Carrefour, you receive a 5% loyalty bonus when shopping at the card partner. Additionally, for ...
What are the steps to have My Pension or My Pension Plus?
If you are a BT client, you can follow the subscription flow, simple and fast, directly in BT Pay, the Investments section or contact a BT marketing agent and ...
Can I issue a BT anniversary card x Untold x Visa if I did not pre-register in the dedicated campaign?
Can I issue a BT x Untold x Visa anniversary card if I have not pre-registered for the campaign? Yes, you can! Starting August 1, you can issue it from BT Pay ...
What happens if a transaction from a payment package has errors in BT Go?
In the web version, you can correct or delete erroneous transactions. In the mobile app, you can only delete them. Erroneous transactions are highlighted with a ...
In how much time is the BT x Untold x Visa anniversary card with Oled technology issued?
The BT Untold card is issued in 3–5 working days if requested at the agency, and in 5–7 working days for home delivery.
Can I access BT Pay from a browser?
No, BT Pay can only be used on smartphone. When it will be available on other platforms as well, you will be notified.
What are the fees for the BT x Untold x Visa anniversary card with Oled technology?
BT Untold Card with Oled technology comes with 0 administration fee and 0 issuance fee.
Can I refinance a personal loan if I have multiple active loans at other banks?
Yes. Refinancing a personal loan is possible even when you already have several active loans at different banks. Through ...
What happens after resetting the PIN of a card from BT Go?
This action requires a signature and will be found in the "Payments - Transactions to be signed" section. The activation code is sent to the chosen phone number. ...
How long is the BT x Untold x Visa anniversary card issuance campaign with Oled technology valid?
You can issue the BT Pay card the BT x Untold x Visa anniversary card with Oled technology starting from July 21 until stock runs out, being a card issued ...
What validity does the BT Direct card have?
It is valid for 5 years, like all BT Direct cards issued starting from June 2021. I extended the validity period because the production technologies ...
What do I do if I encountered an error when issuing the BT x Untold x Visa anniversary card with Oled technology?
If something does not work properly when you try to issue the card in BT Pay, please contact our colleagues. We are here to help you and to ...
