What do I do if I have multiple workplaces or want to change the contact person for meal card delivery?
You can define individual work points or by uploading a file with multiple locations in BT Payroll. Each work point can have a person of ...
What do I do if I encountered an error when issuing the BT x Untold x Visa anniversary card with Oled technology?
If something does not work properly when you try to issue the card in BT Pay, please contact our colleagues. We are here to help you and to ...
I modified the contribution amount, but the old contribution amount is still being withdrawn from my account
BT Pensii cannot debit your bank account. Check the set payment order to include the new contribution amount. Or, if your employer withholds ...
What are the fees for the BT x Untold x Visa anniversary card with Oled technology?
BT Untold Card with Oled technology comes with 0 administration fee and 0 issuance fee.
What are the steps to have My Pension or My Pension Plus?
If you are a BT client, you can follow the subscription flow, simple and fast, directly in BT Pay, the Investments section or contact a BT marketing agent and ...
How should the PIN code be formatted in BT Pay?
The PIN cannot be composed of consecutive or identical digits.
How do I delete a client from FGO/ BT Go?
In the Clients menu, press the three dots next to the client, then select the "Delete" option.
Is there a limit amount for the installment payments made with the Star card?
There is no minimum amount imposed by the bank to make an installment payment to partners. The limit is given by the available balance of your card...
How do I see how much money I have in my pension account?
Direct in BT Pay, the Investments section, if you are a BT client or on the BT Pensions website, in the "My online account" section you can check at any time, with ...
How do I cancel an invoice in BT Go/from FGO?
Select „Cancel” from the invoice menu. A cancel invoice with negative values will be generated automatically.
For what types of payments can I set up recurrences in BT Go?
You can set up recurring payments for all types of transactions: in lei, currency, budgeting, utilities, or transfers between your own accounts. The only ...
What information can I see in BT Go about POS terminals?
You can see the terminal ID, the POS type, the location, the total collections, and the list of recent transactions. You can filter by date, amount, and transaction type.