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2632 questions and answers

If on the Direct Card it says it expires in the month of June, can I still use it until the end of the month or does it expire at the beginning of the month?

The card expires on the last day of the month in which it is valid. 📆 For example, if the card expires in the month of June, it is valid until the 30th ...

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How do I make a payment to the Budget from BT Pay Web?

Access the "Payments" menu and select "New Payment". Enter the account and the beneficiary's name, then complete the payment. 😉

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What can I do if I lost my BT Direct card in another country, I blocked it, but I can't return to make another one.

Don't worry! 😮 If you have blocked the card, it can no longer be used. For a new card with delivery in Romania, call the Call Center at number 021.308.4000, ...

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Only for BT clients

Is there a minimum amount required to open a savings account with BT Go?

The minimum amount required to open a savings account is 100,000 lei for legal entities and 1,000 lei for Non-Profit Associations.

0 votes
Only for BT clients

I do not receive the confirmation SMS upon installation.

Check if: you have the number declared at the bank, the SMS inbox is not full, you have good signal, you have no SMS restrictions, you use the messaging app ...

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Only for BT clients

Who can manage BT meal cards in the BT Payroll platform?

You can define multiple types of users based on the rights you want to grant, through a request signed by the company's representative. ...

5 votes

At which merchants can I shop with points, using the BT Direct Dedeman shopping card?

BT Direct Dedeman cards are included in the loyalty program ⭐ Through this program, you benefit from a loyalty bonus as follows: ➤ 5% of the value ...

1 votes
Only for BT clients

What happens if a transaction from a payment package has errors in BT Go?

In the web version, you can correct or delete erroneous transactions. In the mobile app, you can only delete them. Erroneous transactions are highlighted with a ...

1 votes

At which Bt Direct partner stores do I receive a loyalty bonus?

Depending on the co-brand card you hold, you can receive a 5% bonus in partner stores Dedeman, Flanco, Carrefour for cards issued by them. ...

1 votes
Only for BT clients

What subscription do I have in FGO if I create an account from BT Go?

You automatically receive the GO e-Invoice subscription, free for 12 months, if the company has not used FGO before.

0 votes

In how much time is the BT x Untold x Visa anniversary card with Oled technology issued?

The BT Untold card is issued in 3–5 working days if requested at the agency, and in 5–7 working days for home delivery.

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At which merchants can I shop with points, using the BT Direct Flanco shopping card?

BT Direct Flanco cards are included in the loyalty program ⭐ Through this program, you benefit from a loyalty bonus as follows: ➤ 5% of the value ...

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