Can I send my account IBAN directly from BT Go?
Yes, from the mobile application you can quickly send the IBAN through the dedicated option.
Do I need BT's approval to make the full early repayment via BT Go?
No, you do not need additional approvals, the full early repayment through BT Go is an automated process.
Is there a minimum amount required to open a savings account with BT Go?
The minimum amount required to open a savings account is 100,000 lei for legal entities and 1,000 lei for Non-Profit Associations.
What documents are necessary for salary income in Romania?
For salary income obtained in Romania, the following are required: ANAF agreement, certificate + account statements for carriers with per diem, income certificate in ...
If I have sent someone my IBAN code, associated with the Direct Card, can they have access to the money in my account?
No, because the Direct Card is only a record account and cannot be used like a traditional IBAN. In any case, do not share your card details with anyone ...
I do not receive the confirmation SMS upon installation.
Check if: you have the number declared at the bank, the SMS inbox is not full, you have good signal, you have no SMS restrictions, you use the messaging app ...
Are there amount limits for transfers through RoPay Alias?
Yes, transfers initiated based on the phone number through RoPay Alias are limited to 3,000 lei/ transaction. 😊
What can I do with my credit card, issued by BT Direct?
With your credit card you can: make purchases commission-free in stores equipped with POS buy online without commission make interest-free installment purchases ...
In how much time must I request the cashback / money back on the card?
If you are not in a hurry to receive the monthly bonus, know that we keep your loyalty bonus for 12 months from the date it is granted. Then it expires if not ...
Why do I have to set a PIN code for BT Pay?
Setting a PIN code helps you protect your data and access to the application. Additionally, if you reinstall the application on the same phone or on a new one, you will ...
How can I make a partial credit refund if I do not have the entire amount available in BT Go?
Partial reimbursements are currently not available in BT Go. To make a partial reimbursement, we invite you to a BT unit.
What benefits do I have if I am in the Premium Club?
You enjoy: Access to a universe dedicated to investments: asset management, capital markets, funds and savings – all on a regulated market, with ...
