How do I set or change the card PIN?
Il PIN può essere impostato o modificato tramite:App BT PayQualsiasi sportello automatico BTChiamando il servizio clienti BTNon comunicare mai il PIN ad altri ...
What do I do if I lost my Direct card?
❗If you lost your Direct card or it was stolen, block it urgently. You can do this as follows: ❶⠀Quickly, directly from BT Pay ➭ choose the card ...
I selected English in BT Go, but some texts are still in Romanian. What can I do?
Access the Profile section and select English again to force a resynchronization of the app settings. Alternatively, you can close and ...
How can I invest on international stock exchanges through BT Capital Partners?
You open a trading account at BT Capital Partners, and as a Premium member you benefit from preferential commissions. You trade through ...
Until when can I use my OTP card?
Cards issued by OTP Bank will be usable until March 1, 2025, at 9:30 PM. Starting from March 2, 2025, at 7:00 AM, you will be able to use ...
How are earnings obtained from investment funds taxed?
Starting from 01.01.2026, earnings obtained by individual investors from investments in open-end investment funds will be taxed through ...
How do I activate RoPay Alias?
To activate the RoPay Alias service, follow these steps: Open the BT Pay app; Access the Profile and account settings section; Find the Aliases option ...
Which account can I associate with the new card through BT Go?
If you are an administrator and request a card for yourself, you can associate it with an existing account or with a new account (which automatically opens along with ...
How do I fix the "Security compromised" error?
Delete any remote control type application or with administrator rights. If you have root on the phone, do a factory reset. If you are in none ...
What is RoPay Alias?
RoPay Alias is a new way to transfer or receive money and is available in BT Pay. 😊This service works through Transfond and you ...
How long does it take for my BT Direct card to arrive?
BT Direct card leaves us in 5 days 😊 Anyway, you will receive an SMS as soon as it is on its way to you. After you receive the PIN code ...
How can I accept money without having to go into transfers?
Activate the "Automatic Collection" function from the Cards tab → Transfer → Settings → Automatic Collection.