How can I add a new user in Bt Ultra Web?
You can add a new user by filling out a configuration form which you can request from your Relationship Manager.
What happens if I have a scheduled payment to an OTPAM investment fund?
If you had a scheduled payment to an OTPAM investment fund, it has been canceled starting from 03.03.2025.
What is RoPay Alias?
RoPay Alias is a new way to transfer or receive money and is available in BT Pay. 😊This service works through Transfond and you ...
What happens to my life insurance attached to the loan transferred from OTP?
Life insurance attached to loans will remain active and taken over by Banca Transilvania.
Do OTP Bank clients holding a product issued by Banca Transilvania before being migrated have to sign the GTC?
By the notification you received by mail, you were informed that starting March 3, 2025, the CGA-PF Banca Transilvania will be applied. If you want to...
How can I invest through INNO Investments?
Professional investor is an investor who has the experience, knowledge and competence necessary to make their own investment decisions and to ...
What card do I receive at Banca Transilvania?
Banca Transilvania has sent to all OTP clients the notification by which it informs on which products the products from OTP are being migrated, products ...
How do employees receive the activation codes for meal cards?
After handing over the cards, you confirm the action in BT Payroll, and the employees automatically receive the activation codes via SMS to the phone number mentioned at ...
How can I accept money without having to go into transfers?
Activate the "Automatic Collection" function from the Cards tab → Transfer → Settings → Automatic Collection.
Can I make cross currency payments from BT Ultra Web?
Unfortunately, no. These types of payments can only be made at Banca Transilvania branches.
What happens to the installment plans currently in progress on credit cards at the time of migration?
In case you have made installment payment transactions with your OTP card and there will still be installments to be paid after February 2025: The remaining installments will be ...
If I open a new account, does it automatically appear in the BT Ultra Web app?
For any newly opened account, it is necessary to make a request to your Relationship Manager. Newly opened accounts are not automatically displayed in BT ...
