Can I make currency conversions from BT Ultra Web?
Yes, in the BT Ultra Web application you have the option to make cross sale/purchase orders respecting the same schedule 09:00-17:30.
How do I deactivate the SMS Alert service from BT Pay Web?
If you want to disable your SMS Alert service from BT Pay Web, access the "Cards" section from the Dashboard or from the "Products and Services" menu → ...
What happens to the First Year Free Account after 12 months?
After 12 months, the First Year Free account automatically converts into the Unlimited Current Account package in the BT Network, which costs 29 lei/month. In case that ...
What fees are charged for using Direct cards abroad?
When you make online payments abroad or transactions at merchants, no commission is charged. 😉If you choose to pay in the local currency, it will ...
What happens to the installment plans currently in progress on credit cards at the time of migration?
In case you have made installment payment transactions with your OTP card and there will still be installments to be paid after February 2025: The remaining installments will be ...
What happens to my home insurance attached to the loan migrated from OTP?
Home insurance attached to the loans will remain active and taken over by Banca Transilvania.
Does my life insurance attached to the loan remain active under the same contractual conditions?
Yes, the life insurance attached to the loan remains active under the same contractual conditions.
In the notification sent to clients, are the corresponding products from OTP also mentioned?
Yes, all the corresponding products in BT taken over from OTP are mentioned in the notification.
I received the card from the company administrator. What should I do with it?
The card must be activated at any Transilvania Bank ATM, based on the activation code received via SMS on the phone number provided at OTP. However, ...
Where can I obtain information about my life insurance policy migrated from OTP?
Information about your life insurance policy, attached to the loan taken over from OTP, can be obtained either at a BT branch or by calling our colleagues in the Call Center.
What advantages does the Dedeman card have?
What advantages does the Dedeman card have? The Dedeman card is a credit card that you can use anywhere the Mastercard logo is displayed and which you can ...
What happens if I do not express my disagreement regarding the Terms and Conditions of Banca Transilvania by the migration date?
If by 28 March 2025 you do not express your disagreement regarding the changes indicated in the notification received from Banca Transilvania with ...