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2632 questions and answers
Only for BT clients

Who can block a card in BT Go?

Only the legal representatives with full rights of a company can block / unblock / permanently close a card.

1 votes

What are the necessary documents for opening a negotiated warehouse?

Pentru a deschide unui depozit negociat nu este nevoie de niciun document.

0 votes

What are the measures implemented by BT Capital Partners to protect clients' assets held in trading accounts?

For the protection of clients' assets, BT Capital Partners implements appropriate procedures that guarantee the separation of financial instruments and ...

0 votes

In the case of Asirom insurance policies, can I mention a beneficiary in case of death?

Of course, a beneficiary can be mentioned in case of unforeseen situations, such as death. The beneficiary must be a Romanian citizen or a foreigner with ...

0 votes

Why save?

You already know that there are unforeseen situations – both good and less good. That's why it's good to always have a safety net to call on anytime ...

0 votes

For reactivation of the Asirom contract, must any fee be paid?

Yes. The fee for reinstating the contract is 25 RON. 😊

0 votes

What will happen to the current account package that my company holds at OTP?

OTP current account packages will be deactivated and replaced with current account packages from the Banca Transilvania offer.On the dedicated site ...

0 votes
Only for BT clients

How do I authenticate in the app if I have set a PIN code?

You can authenticate either with the BT Pay PIN or with biometrics, depending on the method chosen in the Security section.

1 votes

What are the ways to log in to BT Ultra Web?

In BT Ultra Web there are two login methods: by using a token device or by scanning a QR code with the help of a mobile phone.

1 votes

What are the age limits for concluding an Asirom insurance policy ?

In order to benefit from Asirom insurance, you must be at least 18 years old and not older than 50 years old if you are insured. And if you are ...

0 votes

How do I pay my life insurance policy attached to the loan migrated from OTP?

If you have a life insurance policy attached to the loan migrated from OTP with monthly payment, make sure you have the necessary amount for the insurance premium in your account. The premium ...

0 votes

I have a sum of money, how can I invest it?

For those who are beginning in investments, a prudent and gradual approach is ideal. It is important to identify your objectives and to ...

2 votes