Why does the BT Ultra Web application close automatically and how can I proceed so that this no longer happens?
For the safety of all our customers, the application automatically closes after 10 minutes of inactivity. The only way to stay logged in is ...
At this moment the employer transfers my income to the OTP account, being one of the conditions for benefiting from a lower interest rate on the mortgage loan. Will the IBAN change with the merger? Will I have to provide another account number to the employer?
Yes, the IBAN account will be changed and it is necessary to send it to your employer to benefit from the best conditions related to the contract ...
Can I make subscriptions to the investment funds managed by BT Asset Management SAI S.A.?
At this time, if you want to purchase fund units of a fund managed by BT Asset Management (BTAM), you need to open an account ...
Can I use BT Pay instantly once I open an account online?
Yes! 😊 Once you have opened an account and received the approval notification, you can instantly use BT Pay and the digital card.
I cannot install BT Pay, I receive an error.
Check if you have updated data at the bank, internet connection, compatible phone, and correct settings. If you have difficulties, ask a colleague for help.
What Overdraft limit will I have at Banca Transilvania?
OTP current account overdraft will be taken over by Banca Transilvania at the same value and with the payment obligations recorded at OTP at the end ...
What should I do if I encounter difficulties during the adhesion or purchase process?
We hope you are not in this situation. If you do encounter problems during the process or when you want to invest, you can call us at the call number ...
The client wants to know if they have to sign something at Transilvania Bank.
Yes, when picking up the Transilvania Bank credit card you will sign a credit card contract. You can take it directly from the BT unit. However, we emphasize that ...
Do you grant loans for photovoltaic panels for warehouses?
Yes, Banca Transilvania finances prosumers, companies that want to produce electricity using photovoltaic panels placed on the space of ...
I want to apply for a new loan at OTP Bank. Can I still? Until what date?
Starting from November 4, 2024, new loan applications will no longer be accepted at OTP Bank. After this date, you can contact any branch of the Bank ...
What will happen to the current account package that my company holds at OTP?
OTP current account packages will be deactivated and replaced with current account packages from the Banca Transilvania offer.On the dedicated site ...
What is the grace period of the credit card issued by BT Direct?
The grace period is the time during which you do not pay interest on full purchases. All BT Direct cards have a grace period of up to 55 ...