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2631 întrebări și răspunsuri
Only for BT clients

In how much time is the request for establishing an online deposit in BT Go approved?

Depending on the time when you initiate the deposit establishment request (during or outside business hours), you will be informed when it will be constituted ...

1 votes

Can I open an account directly from BT Pay?

Yes ✨ All you have to do is install BT Pay, and if you are not a BT client, you have to follow the account opening process. Everything is 100% online and ...

5 votes

What can a parent see with BT Pay Kiddo?

The parent can see how much money the kiddo has left on the card, what expenses they have, can set transaction limits and can block or unblock the card. 💝

1 votes

What guarantees do I need for a loan for photovoltaic panels?

The photovoltaic system that appears individually on the supplier's invoice, with installation costs mentioned separately.

0 votes

I have TLV shares, how can I sell them?

If you want to sell the TLV shares you own, please contact the colleagues at BT Capital Partners, a subsidiary member of the Financial Group ...

3 votes

In the situation where OTP clients withdraw the amount from the deposit on the maturity date or one day before/after, do they have the possibility to withdraw the money without commission?

Regardless of the time when the warehouse is decided to be closed (including at the maturity date/automatic renewal), respectively cash withdrawal, ...

0 votes

What fees are involved in currency exchange if I live in Italy?

The currency exchange is available in euros and lei and does not involve any commission 😊. At the moment of the exchange, the applicable exchange rate will be applied ...

0 votes

What is the procedure to repay a loan early?

The procedure to follow to repay a loan early is as follows: initially you must make sure that the amount required to pay off the loan is ...

3 votes

I have a savings account at OTP. What will happen to it?

This will be taken over at BT under the following conditions:The savings account balance is variable, without however being able to fall below the minimum threshold set by the Bank ...

0 votes
Only for BT clients

How can I benefit from 0 commission on interbank collections if I have the Student subscription?

You can benefit from 0 commission on interbank collections if in the month prior to the collection you had minimum RON 300 collections on your current account. 😊

0 votes

In case I receive income from the country/ abroad without an existing agreement, who is responsible for transmitting the new IBAN to the institution making the transfer?

In situations where clients receive income from other institutions with which there is no agreement concluded, they must individually communicate the new code ...

0 votes

What happens to my credit card limit?

The credit line you currently have through the OTP credit card remains valid. This will be taken over by Transilvania Bank on ...

0 votes