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2641 întrebări și răspunsuri
Only for BT clients

Can I make travel insurance only for myself or also for family members?

You can insure yourself, but you can additionally insure up to 6 other people, including children.

23 votes

Is a payment in EUR to another bank in Romania processed instantly?

No, no other bank in Romania has currently joined TIPS (Target Instant Payment Settlement) – you can find the full list here - so the option to ...

1 votes

Where can I find the declaration forms for enrollment in the program?

The necessary statements for enrollment in the program are available directly on the IMM Invest platform. You can download them, complete them, and then upload them again in ...

2 votes

How do I deactivate the BT mobile banking service?

For deactivating the mobile banking service you have 3 possibilities: ❶ by phone, at 0800 842 824, 0264 308 028 or *8028❷ by sending a message ...

7 votes
Only for BT clients

For how many children can I activate BT Pay Kiddo?

You can add up to 5 children. 😸 If the child is between 14-18 years old and has an account and card issued in their name at the bank, both parents can see the tab ...

3 votes

How can I find out more information about my Direct Card?

When you need information about the Direct Card, you have two platforms through which you can find the answers ⭐: Chat to Agent – If you prefer to ...

80 votes

Who is reported within the Credit Risk Center?

➤⠀non-banking natural and legal person debtors who have exposure greater than 20,000 RON or equivalent RON;➤⠀groups of natural persons and / or ...

0 votes

How can I sell Fidelis government bonds before maturity?

You can sell Fidelis government bonds before maturity, in total or partial, through a brokerage company.You can open an account of ...

5 votes

What do I do if some information on the invoice is incorrect?

The information on your invoices is taken from each provider's online accounts. If you have a problem of this kind, please contact the provider ...

1 votes

How do I view my current account statement in BT Pay Web?

From BT Pay Web you are in full control when it comes to your accounts – let's see how you generate and download your account statement 😊: 1. First, ...

15 votes

How is a loan rate calculated?

The rate is calculated based on the type of credit (personal needs, mortgage, etc.), the amount you want to borrow, the period of time you choose to ...

0 votes
Only for BT clients

I need money for payments to suppliers or for paying salaries and I need a quick loan. How should I proceed?

We are waiting for you in any BT unit with the latest annual financial statement and with a Tax Certification Certificate. Normally, we can give you a preliminary response on the spot, ...

7 votes