Solutions for companies - IntrebBT | Transilvania Bank
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217 questions and answers
Only for BT clients

How can I get in touch with the Raul chatbot from BT?

Raul from BT is available exclusively on Whatsapp. 😊 ➭⠀add to contact list (+40) 757 080 006;➭⠀Start; ➭⠀Fill in VAT number; ➭⠀Fill in OTP ...

77 votes

Banca Transilvania offers foreclosed goods for sale?

Yes. On the page "Sales at auction from forced executions" you can find more details about the seized goods put up for sale. 😉

54 votes

Where do I receive the receipt for a transaction through the BT POS App?

You receive the receipt by e-mail 📩 or you can download it in .pdf format directly to your device. 📱

95 votes

How can I return the full or partial amount to the client in the case of a POS transaction?

You can request BT to return fully or partially the amount of a transaction made on the POS by sending the transaction information by e-mail to the address: ...

19 votes

How can I cancel a transaction in the BT POS App?

❌ You have the option to “Cancel” the payment right in the app. You enter the menu and click on the “Cancel” or “Void” button. (Depending on the language of the Android system, it ...

21 votes

What is GoOnline?

GoOnline is a complete eCommerce solution for legal entities, through which you can open an online store in a maximum of 3 days. ⏳Banca Transilvania and ...

16 votes

Is it possible to make transactions with meal voucher cards on POS?

Through BT's POS terminals, transactions can be made with meal voucher cards issued by all operators. To accept transactions with cards ...

34 votes

What is the "Credit Risk Center"?

„Credit Risk Center” (CRC) represents a specialized structure in collecting, storing, and centralizing information regarding:➤⠀exposure ...

16 votes
Only for BT clients

What is the Raul chatbot from BT?

Well, if you haven't met the Raul chatbot from BT yet, you should know that it helps you find out quickly, for free and non-stop information about your company, ...

55 votes

What is a bill of exchange, but a promissory note?

CambiaCambia is a credit title, under private signature, which links the process of its creation three people: the drawer, the drawee and ...

10 votes

What is a check?

The check is a payment instrument created by the drawer who, based on funds held at a credit institution, gives an unconditional order ...

11 votes
Only for BT clients

How much does it cost me to use the chatbot "Raul from BT"?

Absolutely NOTHING, because the cost for using BT's Raul chatbot is ZERO. 😊 Sorry for the caps! 😅

24 votes