What do I do if I have blocked access to the BT Ultra Web application?
If you can no longer log into the application, it is necessary to send a request by e-mail from the e-mail address specified in the configuration sheet, to ...
Can I pay salaries through BT Ultra Web?
Yes, salary payments can be made through BT Ultra Web as a regular payment or, if you have a salary agreement concluded with Banca Transilvania, ...
What types of payment files can I import into the BT Ultra application?
In BT Ultra Web you can import the following types of files: - Payments in lei: importing payment orders in tabular format (CSV, XLS) or MT100 format - ...
Can I download the statements in XML format from the BT Ultra Web application?
Currently, in BT Ultra Web, the only export options for daily account statements are in MT940 and PDF formats.
Can I send encrypted salary/meal voucher files through BT Ultra Web?
Yes, this is possible if all beneficiaries (company employees) have an account opened at Banca Transilvania and there is a signed agreement in this ...
How much does the BT Ultra Web application cost?
The cost of the standard subscription is 20 EUR/month.
How do I authorize a payment in BT Ultra using the QR code?
To sign a payment or a payment file click on the signature button corresponding to the transaction you want to make. You open the BT application ...
I received the new cards from Banca Transilvania. What do I do with them?
As the legal representative, you have received the card / cards issued by BT in exchange for those from OTP Bank. It is necessary to hand over these cards ...
Under what conditions will the loans of legal entities be migrated?
BT will become the new creditor starting from March 3, 2025, so it does not cost you anything. The price conditions and functionalities agreed with OTP Bank for the products ...
What happens with the payment agreement for monetary rights (salaries, etc.) that we had at OTP Bank?
Because we want to ensure the continuity of this service at BT, our colleagues will contact you to sign the new payment agreement with the Bank ...
Why does the BT Ultra Web application close automatically and how can I proceed so that this no longer happens?
For the safety of all our customers, the application automatically closes after 10 minutes of inactivity. The only way to stay logged in is ...
My company is an OTP client, but I need an account at BT. What should I do?
If the company you represent is an OTP client, starting from March 3, 2025, it will become a BT client, and the accounts at OTP will be transferred to ...