I received the message with the card activation code. What should I do with it?
All you have to do is to insert the card into any BT ATM and follow the steps below:❶⠀Enter the activation code received by ...
How can I activate the BT Alert service?
You have at hand 4 ways through which you can request BT Alert:❷⠀ in any BT branch❸⠀by phone, by calling the Call Center: 0264 308 028 / *8028 (callable ...
What types of notifications are available in BT Alert?
Through BT Alert, you have access to the following notifications: 😉➤⠀collections in the bank account, in the VAT account or in the escrow account;➤⠀the current account balance or ...
In case I forget my login password for the SMS one-time password method, how can I obtain a new password?
You can reset it online, simply, from the login page of the application, from the section "I forgot my Internet banking password" or you can come to any branch ...
What information does the BT Alert Payment refusal message contain?
The BT Alert message Payment refusal contains the following information: ➤ Date ➤ Type, series and amount of instrument ➤ Payer name ➤ Refusal type (total/partial) ➤ Amount ...
What is the monthly subscription cost for the BT Alert service?
You have two package options for the BT Alert service, so you can choose the subscription suitable for the activity you carry out:❶⠀with 40 ...
In how much time will I receive the SMS with my information?
If you make a recharge on the current account, the SMS arrives instantly. ✨
If I want to cancel the BT Alert subscription, do I have to pay a penalty?
No. If you want to cancel or modify the BT Alert subscription, you can do so anytime you want, without any commission or penalty. 😊
What information does the BT Alert Collections message contain?
BT Alert message collections contain the following information:➤⠀Client name;➤⠀Current account IBAN;➤⠀Collected amount;➤⠀Currency;➤⠀Collection details – ...
Do I have to come to the bank every month to pay the subscription fee?
You do not have to come to the bank to pay the subscription. The value of your subscription will be automatically deducted, every month, from the current account selected by ...
Can I select multiple phone numbers to receive notifications on, or just one?
You can choose up to 5 phone numbers to receive SMS through the BT Alert service. 😊
How long does it take to make changes or to deactivate my BT Alert service?
It really doesn't take long, you know. 😉Changes or cancellation of the BT Alert service will take effect immediately after deactivation made at the bank counter or ...