Legal Entity Products - IntrebBT | Transilvania Bank
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74 questions and answers
Only for BT clients

If I want to cancel the BT Alert subscription, do I have to pay a penalty?

No. If you want to cancel or modify the BT Alert subscription, you can do so anytime you want, without any commission or penalty. 😊

12 votes
Only for BT clients

Until what time are SMS notifications sent?

BT Alert notifications are sent daily, in the time interval 08:00-20:00 (Monday-Saturday, except legal holidays), and for received payments in ...

11 votes
Only for BT clients

What information does the BT Alert Collections message contain?

BT Alert message collections contain the following information:➤⠀Client name;➤⠀Current account IBAN;➤⠀Collected amount;➤⠀Currency;➤⠀Collection details – ...

6 votes
Only for BT clients

Do I have to come to the bank every month to pay the subscription fee?

You do not have to come to the bank to pay the subscription. The value of your subscription will be automatically deducted, every month, from the current account selected by ...

2 votes
Only for BT clients

Can I select multiple phone numbers to receive notifications on, or just one?

You can choose up to 5 phone numbers to receive SMS through the BT Alert service. 😊

12 votes
Only for BT clients

How long does it take to make changes or to deactivate my BT Alert service?

It really doesn't take long, you know. 😉Changes or cancellation of the BT Alert service will take effect immediately after deactivation made at the bank counter or ...

5 votes
Only for BT clients

What information does the BT Alert Payments message contain?

BT Alert Payments message contains the following information:➤ Customer name ➤ Current account IBAN ➤ Amount ➤ Currency➤ Payment details – limited by ...

0 votes
Only for BT clients

Can I choose a minimum amount for a payment, for which I receive an SMS?

Yes. 🤓The BT Alert service is flexible also regarding the minimum amount for which you receive SMS. You can therefore choose a minimum collection amount for ...

9 votes
Only for BT clients

When does the subscription become effective after I activate the BT Alert service?

Your BT Alert subscription comes into effect immediately after you have signed the contract at the bank counter or immediately after the activation of the service through ...

7 votes
Only for BT clients

Do I have to wait until the end of the month to unsubscribe from the BT Alert service?

Unsubscription can be done at any time, but you should know that the subscription fee for the current month on the day of deactivation will also be automatically charged. ...

0 votes
Only for BT clients

What information does the BT Alert CEC/BO/CAMBIE message contain?

BT Alert Message CEC/BO/EXCHANGE contains the following information:➤⠀Date;➤⠀Instrument type;➤⠀Instrument series;➤⠀Amount;➤⠀Beneficiary name;➤⠀Deadline for ...

0 votes
Only for BT clients

What information does the BT Alert Daily Balance message contain, exactly?

BT Alert Message Daily balance contains the following information:➤⠀Client's name;➤⠀Customer's current availability account IBAN;➤⠀Balance ...

8 votes