17 questions and answers
Only for BT clients
Who can set a PIN code in BT Pay?
Functionality is available for all customers over 18 years old, account holders or card users, and have gone through the process of ...
Only for BT clients
Why do I have to set a PIN code for BT Pay?
Setting a PIN code helps you protect your data and access to the application. Additionally, if you reinstall the application on the same phone or on a new one, you will ...
Only for BT clients
How should the PIN code be formatted in BT Pay?
The PIN cannot be composed of consecutive or identical digits.
Only for BT clients
Can I disable the PIN code in BT Pay after I have set it?
No. Once you have set a PIN code, it will be requested at every login or operation approval, for your safety.
Only for BT clients
How do I approve transactions if I have set a PIN code in BT Pay?
Approval of transactions is done by PIN or biometrics, depending on the chosen authentication method.