Why can't a pending funds order be canceled by the client?
Questo non è possibile perché sono considerate transazioni non finalizzate. Una volta ricevuto un ordine di pagamento nel sistema bancario per l'elaborazione, non ...
Can login SMS messages for the SMS-OTP authentication method also be sent to numbers from abroad?
Yes, BTPay Web allows you to use both numbers from the national network and the international one. 😊
What does the account statement archive functionality offered by the BT Go application provide?
Account statement archive functionality allows you to download the statements related to all your accounts, for any month from the last 10 years, in a ...
Can I make the payment via regular transfer from BT Go if the provider is found in the list of utility providers?
No, if your supplier is found in the utilities list, you will only be able to make the payment through the specific functionality.
How often can the password be reset online?
Online password reset is available once every 48 hours. ⏱
How do I access the account statement archive in the BT Go mobile app?
You can access the archive from the Accounts section → the icon available at the top right of the screen.
How to constitute a negotiated deposit in BT Go?
You follow just a few simple steps to set up a negotiated deposit: Step 1: From the BT Go application access Deposits and savings → Add deposit → ...
What does the archive of account statements from BT Go contain?
Archive contains all your account statements from a specific month in the last 10 years. Statements for accounts closed as of ... are not included
Can I add money to a deposit?
You cannot add money to an existing deposit, but you can open a new deposit to benefit from interest.
How to download the archive in the BT Go mobile app?
In the mobile application, the download is made within the storage space of the installed BT Go application. After downloading, the archive can be shared on ...
How do I proceed if I cannot find a supplier in the list of suppliers from BT Go?
If your supplier is not found on the list, you can make the payment to them via a regular transfer to a partner.
What Mobile Banking application will I be able to use at BT?
The Mobile and Internet Banking platform you have had access to until now will operate until February 28, 2025, 12:00 PM. After this date you will ...