How can I track the status of my file in BT Pay?If you have initiated a personal needs loan 100% online 100% online, see the status in BT Pay. For mortgage loans, your relationship manager offers you updates whenever you need. Last update2026-06-12Was the answer useful to you? 1 How can we improve the answer? We are sorry that this answer was not useful to you. Help us improve it0/500Send feedback 0 TagMortgage creditPersonal loan