What is the main card? How can I change the main card in BT Pay?
The main payment card in BT Pay is the BT card with which you pay when you bring the phone close to the POS, if you have chosen to pay with the phone unlocked.If ...
How long does the transfer take?
If you choose to transfer money via BT Pay based on the phone number, it is done instantly, 24/7, after confirmation from ...
How do I pay with my phone through BT Pay?
So that you don't stop chatting with your friends or close other apps, it's better to use BT Pay. It's enough to be connected to the internet, ...
Where can I see the card balance?
Access the BT Pay application and under the images of your cards you will see the "Show balance" button. Press it and you will see the balance of the respective cards. 😉De ...
How do I set BT Pay as the main (default) payment app?
After successfully enrolling a card, the application will ask you if you want BT Pay to become the main (default) payment application.Using the button ...
What happens if my physical card expires and I replace it?
If you change your physical card, you will need to delete the existing card from BT Pay and enroll the new one in the app.If you already have the new card and want to ...
Can I enroll multiple cards in BT Pay?
If you have multiple cards at BT you can add them all in the app by accessing the "+" button at the top right.
What can I do if I have lost my phone or it has been stolen?
If you lost your phone or it was stolen, you can choose one of the following options:1. Use another phone to contact us at 0264 ...
I had to block my card from BT Pay. Can I still use the card in the app for payments?
If you block the physical card, you can no longer use it even for payment from BT Pay. 😯 Remember that you can block it temporarily or permanently right from BT Pay ...
Who can use BT Pay?
Even you, whether you are a natural person or a legal entity, as long as you have a BT or non-BT debit or credit card, the BT Pay app is for you. 😊If you have ...
Is it necessary to have the NFC function turned on to pay?
Yes. You will be able to make payments only if the NFC function in the phone settings is on / active. Without NFC turned on, the POS will not recognize your phone and ...
What is the authorization method for transactions made through BT Pay?
The transactions will be authorized through the PIN set in the app, biometrics, or the phone's security/unlocking method:➤⠀password;➤⠀fingerprint;➤⠀pattern;➤⠀or a ...