If the certificate of incorporation from the Trade Registry is older than 7 days, how can I proceed?
You have the possibility to obtain a certificate of incorporation from the ORC or you can go directly to a BT agency, where it can be requested by our colleagues, ...
When is the amount for the UNLIMITED package on the BT network collected from me? Do I need to take any special steps?
The value of the UNLIMITED package in the BT network is collected on the first day of each month for that respective month, automatically by the bank. 😊
Can I cancel the new Unlimited package at any time? What do I have to do for that?
Yes, you can cancel whenever you want. 😉You just need to ask us to close the offer at any BT unit.
When will the free non-banking services also be activated?
After activating the First Free Year Account, in approximately 10 days you will automatically receive an email with the activation instructions for each of the products ...
In the CPAG offer, BT Go and BT Alert were activated. Do I need to do anything else for these services to be included in the Unlimited in the BT Network package as well?
No, you do not have to do absolutely anything. 😃At the end of the 12 months during which you benefited from CPAG, the Unlimited package on the Network is automatically activated for you ...
What documents do I need to activate the First Year Free Account, if I have a PFA?
To activate your First Year Free Account, you need a current account at BT. And to open your current account, you need the following ...
What is the „budget deficit”?
The budget deficit occurs when you spend more money than you have in your account. 😅
Can I activate my subscription if I am already a BT customer?
Yes, subscriptions are available for both existing clients and new clients.
Do I still need to go to the bank if I opened a PFA account online?
Yes, you must submit the original documents at any of the Transilvania Bank offices. We recommend that you present them when you come to pick up the card. 😊
What happens in case of changing the extra option during the month?
If you benefit from an extra option and during the month you decide to replace it with another, it will come into effect in the immediately following month ...
What should I take into consideration when opening a company bank account, if my company has been established for more than 12 months?
If your company has more than 12 months since the establishment of the company, we await you at any BT unit to activate your benefits package ...
If I own some of the products included in the UNLIMITED package in the BT network, will I have to deactivate them if I want to benefit from this package?
No, the signed contracts remain valid, and the discounts are applied automatically once the package is activated. 😃