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What do I do if I forgot the login ID for BT Pay Web?

Have you forgotten your login ID in BT Pay Web? Here's how to find it quickly:
1. Check the document received at the unit or by email when activating the service – there you find the login ID. 😉
2. Come to any BT unit in the country and we will solve the problem together.
3. Ask Ino, our friendly chatbot – after we identify you online, it immediately provides you with the login ID.
Simple and fast, so you can return to BT Pay Web without worries!
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    BT PAY WEB
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