What do I do if I forgot my login ID in BT Pay Web? - IntrebBT | Transilvania Bank

body * { display: none!important; } body:before { content: 'Eroare: Aceasta pagina are nevoie ca JavaScript sa fie activat.'; position: absolute; top: 50%; left: 50%; width: 100%; max-width: 300px; padding: 20px; display: block; text-align: center; font-size: 16px; font-family: monospace; font-weight: bold; transform: translate(-50%, -50%); }

What do I do if I forgot the login ID for BT Pay Web?

Have you forgotten your login ID in BT Pay Web? Here's how to find it quickly:
1. Check the document received at the unit or by email when activating the service – there you find the login ID. 😉
2. Come to any BT unit in the country and we will solve the problem together.
3. Ask Ino, our friendly chatbot – after we identify you online, it immediately provides you with the login ID.
Simple and fast, so you can return to BT Pay Web without worries!

Last update

2026-06-12

Was the answer useful to you?

Tag

BT PAY WEB